The course in 18 seconds Animation: twelve teams send files to Claude and seven of them are sensitive. A policy layer with data rules, permissions and an audit log then blocks the sensitive files. Finally, a contract review procedure written by Legal becomes an approved skill and is reused by all twelve teams. Claude at Work: master it, govern it, scale it.
Your whole company already uses Claude.
Trusted By
Join professionals from leading companies who trained with us
Who Is This For
Who Is This For
This course is designed for:
Executives and managers who need an AI policy that people actually follow
IT, security, DPO and legal teams responsible for data protection and compliance
Business teams (sales, HR, finance, support, operations) already using Claude every day
Developers and tech leads adopting Claude Code across repositories
AI champions in charge of rolling Claude out company-wide
This course is NOT for:
Those looking for ML theory or model training (this course is about using and governing the tool)
Teams who want to build LLM applications from code (see our LLM Programming course)
What You'll Learn
What You'll Learn
By the end of this course, you will be able to:
1 Use Claude and Claude Code effectively, from everyday tasks to multi-step work
2 Know which data can go into Claude, on which plan, and which settings protect it
3 Write a practical AI usage policy aligned with GDPR and the EU AI Act literacy duty
4 Configure Claude Code safely with permissions, managed settings, sandboxing and hooks
5 Spot and contain prompt injection, risky connectors (MCP) and secret leaks
6 Turn repeated work into shared Projects, Skills, slash commands and plugins
7 Control costs and quality with the right model, context and review habits
8 Leave with a 90-day rollout plan, roles and metrics for your organization
Prerequisites
Before attending, you should have:
No coding skills required for days 1 and 2
Day 3 has a business track and a technical track; the technical track assumes basic terminal and Git use
A Claude account (Team, Enterprise or individual); we can provide one for the course
Course Outline
3-Day Course Outline
What you'll cover each day
Day 1
Master the Tool
8 topics • 7h
Morning
How Claude works, in plain words, and where it fails (hallucinations, outdated knowledge, overconfidence)
The Claude family: Claude.ai, desktop, mobile, Claude Code and the API: who should use what
Writing requests that work: context, examples, constraints and a clear definition of done
Projects, files and knowledge: give Claude the right context once instead of every time
Hands-on Lab: Rebuild a real task from your own job with Claude, then compare a quick prompt with a structured one
Afternoon
Reviewing the output: fact-checking, citations, and when a human must sign off
Working with documents, spreadsheets and research without losing control of sources
Claude Code without fear: what an agent does on a computer and why it asks permission
Hands-on Lab: Personal workflow clinic, turning three recurring tasks into reusable prompts
Day 2
Privacy, Security & Governance
8 topics • 7h
Morning
Where your data goes: consumer vs commercial plans, retention, training settings, data residency
Data classification for AI: green, amber and red information, with real examples from each department
GDPR in practice, when a DPIA is needed, and the EU AI Act AI literacy obligation
Admin controls on Team and Enterprise plans: SSO, roles, connectors, audit and usage reports
Hands-on Lab: Classify your company's data and draft the "what can go into Claude" one-page guide
Afternoon
Threats specific to AI agents: prompt injection, data exfiltration, poisoned documents
Connectors and MCP servers, approving them like any third-party supplier
Claude Code guardrails: permission rules, managed settings, sandboxing, hooks and secret protection
Writing the AI usage policy: roles, approvals, incident handling, and keeping it short enough to be read
Hands-on Lab: Red-team exercise: attack a misconfigured setup, then lock it down with policy and settings
Day 3
Reuse, Optimize & Roll Out
8 topics • 7h
Morning
From personal prompts to company procedures: a shared library with owners, versions and reviews
Reuse building blocks: Projects, Skills, CLAUDE.md, slash commands, subagents and plugins
Business track: Skills and Projects for contracts, reports, onboarding and customer support
Technical track: team CLAUDE.md, shared commands, hooks and an internal plugin marketplace
Hands-on Lab: Package one department procedure as an approved, reusable Skill and test it with a colleague
Afternoon
Measuring value: time saved, quality, adoption and cost per team
Cost and performance optimization: model routing, context hygiene, caching and limits
Rollout playbook: AI champions, training paths, support channel and the feedback loop
Keeping governance alive as models and features change every month
Hands-on Lab: Build your 90-day rollout plan and present it to the group for feedback
Our Approach
Not Just Another Video Course
Every participant gets a pre-provisioned cloud environment with real-world tools and instructor assistance. Prefer your own laptop? You can use it instead.
Real Environments
Work on actual cloud infrastructure, not sandboxed simulators. Kubernetes clusters, VMs, databases—all production-grade.
Remote Desktop Access
Your instructor can join your session instantly when you're stuck—see exactly what you see and guide you through.
Zero Setup Time
No "let's spend the first hour installing tools." Environments are pre-configured—you start learning immediately.
60% Hands-On Time
Most of each day is hands-on labs. The rest? Live demos, slides, and insider tips from your trainer.
training-lab-01
$ kubectl get pods -n training
NAME READY STATUS AGE
webapp-6d9f7b5c4-x2kl9 1/1 Running 2m
api-7f8d9c6b5-m3nj8 1/1 Running 2m
db-5c4d3b2a1-p4qr7 1/1 Running 2m
$ _
60%
hands-on practice
100%
real environments
Instructor can join your session
Your Instructor
Francesco Donzello
Lead Instructor & Founder
Francesco is a software engineer and certified Kubernetes administrator with over 10 years of experience building production systems. He founded Fraway in 2016 and has since trained 1000+ professionals across Europe in Kubernetes, Go, Flutter, and LLM development. His training approach emphasizes hands-on practice with real environments—not simulators—ensuring participants can apply skills immediately in their work.
CKA & CKAD certified instructor
1000+ professionals trained since 2016
Active practitioner building production systems
Delivered training at KPMG, Unicredit, Almaviva
1000+
Professionals Trained
10+
Years Experience
6
Countries
Testimonials
What Participants Say
"
The Kubernetes certification prep was exceptional. Passed CKA on my first attempt with confidence.
D
DevOps Engineer
Unicredit
Kubernetes
"
Hands-on labs made all the difference. Real scenarios, real learning.
P
Platform Engineer
KPMG
Kubernetes
"
Best LLM training available. Went from theory to production-ready skills in 3 days.
M
ML Engineer
Engineering SpA
LLM
"
Francesco's teaching style makes complex concepts accessible. Highly recommend.
S
Senior Developer
Almaviva
Angular
"
Our team's productivity with Flutter doubled after the training. Incredible ROI.
T
Tech Lead
Fintech Startup
Flutter
"
The Go course transformed how we build microservices. Practical and well-structured.
B
Backend Developer
SaaS Company
Go
"
Cleared CKAD exam with 92%. The practice environments were spot-on.
C
Cloud Architect
Enterprise Client
Kubernetes
"
Finally understood RAG architectures. Now leading our AI initiatives.
D
Data Scientist
Research Institute
LLM
"
From Angular basics to enterprise patterns in 4 days. Money well spent.
F
Frontend Developer
Digital Agency
Angular
"
The Kubernetes certification prep was exceptional. Passed CKA on my first attempt with confidence.
D
DevOps Engineer
Unicredit
Kubernetes
"
Hands-on labs made all the difference. Real scenarios, real learning.
P
Platform Engineer
KPMG
Kubernetes
"
Best LLM training available. Went from theory to production-ready skills in 3 days.
M
ML Engineer
Engineering SpA
LLM
"
Francesco's teaching style makes complex concepts accessible. Highly recommend.
S
Senior Developer
Almaviva
Angular
"
Our team's productivity with Flutter doubled after the training. Incredible ROI.
T
Tech Lead
Fintech Startup
Flutter
"
The Go course transformed how we build microservices. Practical and well-structured.
B
Backend Developer
SaaS Company
Go
"
Cleared CKAD exam with 92%. The practice environments were spot-on.
C
Cloud Architect
Enterprise Client
Kubernetes
"
Finally understood RAG architectures. Now leading our AI initiatives.
D
Data Scientist
Research Institute
LLM
"
From Angular basics to enterprise patterns in 4 days. Money well spent.
F
Frontend Developer
Digital Agency
Angular
"
From Angular basics to enterprise patterns in 4 days. Money well spent.
F
Frontend Developer
Digital Agency
Angular
"
Finally understood RAG architectures. Now leading our AI initiatives.
D
Data Scientist
Research Institute
LLM
"
Cleared CKAD exam with 92%. The practice environments were spot-on.
C
Cloud Architect
Enterprise Client
Kubernetes
"
The Go course transformed how we build microservices. Practical and well-structured.
B
Backend Developer
SaaS Company
Go
"
Our team's productivity with Flutter doubled after the training. Incredible ROI.
T
Tech Lead
Fintech Startup
Flutter
"
Francesco's teaching style makes complex concepts accessible. Highly recommend.
S
Senior Developer
Almaviva
Angular
"
Best LLM training available. Went from theory to production-ready skills in 3 days.
M
ML Engineer
Engineering SpA
LLM
"
Hands-on labs made all the difference. Real scenarios, real learning.
P
Platform Engineer
KPMG
Kubernetes
"
The Kubernetes certification prep was exceptional. Passed CKA on my first attempt with confidence.
D
DevOps Engineer
Unicredit
Kubernetes
"
From Angular basics to enterprise patterns in 4 days. Money well spent.
F
Frontend Developer
Digital Agency
Angular
"
Finally understood RAG architectures. Now leading our AI initiatives.
D
Data Scientist
Research Institute
LLM
"
Cleared CKAD exam with 92%. The practice environments were spot-on.
C
Cloud Architect
Enterprise Client
Kubernetes
"
The Go course transformed how we build microservices. Practical and well-structured.
B
Backend Developer
SaaS Company
Go
"
Our team's productivity with Flutter doubled after the training. Incredible ROI.
T
Tech Lead
Fintech Startup
Flutter
"
Francesco's teaching style makes complex concepts accessible. Highly recommend.
S
Senior Developer
Almaviva
Angular
"
Best LLM training available. Went from theory to production-ready skills in 3 days.
M
ML Engineer
Engineering SpA
LLM
"
Hands-on labs made all the difference. Real scenarios, real learning.
P
Platform Engineer
KPMG
Kubernetes
"
The Kubernetes certification prep was exceptional. Passed CKA on my first attempt with confidence.
D
DevOps Engineer
Unicredit
Kubernetes
"
Francesco's teaching style makes complex concepts accessible. Highly recommend.
S
Senior Developer
Almaviva
Angular
"
Our team's productivity with Flutter doubled after the training. Incredible ROI.
T
Tech Lead
Fintech Startup
Flutter
"
The Go course transformed how we build microservices. Practical and well-structured.
B
Backend Developer
SaaS Company
Go
"
Cleared CKAD exam with 92%. The practice environments were spot-on.
C
Cloud Architect
Enterprise Client
Kubernetes
"
Finally understood RAG architectures. Now leading our AI initiatives.
D
Data Scientist
Research Institute
LLM
"
From Angular basics to enterprise patterns in 4 days. Money well spent.
F
Frontend Developer
Digital Agency
Angular
"
The Kubernetes certification prep was exceptional. Passed CKA on my first attempt with confidence.
D
DevOps Engineer
Unicredit
Kubernetes
"
Hands-on labs made all the difference. Real scenarios, real learning.
P
Platform Engineer
KPMG
Kubernetes
"
Best LLM training available. Went from theory to production-ready skills in 3 days.
M
ML Engineer
Engineering SpA
LLM
"
Francesco's teaching style makes complex concepts accessible. Highly recommend.
S
Senior Developer
Almaviva
Angular
"
Our team's productivity with Flutter doubled after the training. Incredible ROI.
T
Tech Lead
Fintech Startup
Flutter
"
The Go course transformed how we build microservices. Practical and well-structured.
B
Backend Developer
SaaS Company
Go
"
Cleared CKAD exam with 92%. The practice environments were spot-on.
C
Cloud Architect
Enterprise Client
Kubernetes
"
Finally understood RAG architectures. Now leading our AI initiatives.
D
Data Scientist
Research Institute
LLM
"
From Angular basics to enterprise patterns in 4 days. Money well spent.
F
Frontend Developer
Digital Agency
Angular
"
The Kubernetes certification prep was exceptional. Passed CKA on my first attempt with confidence.
D
DevOps Engineer
Unicredit
Kubernetes
"
Hands-on labs made all the difference. Real scenarios, real learning.
P
Platform Engineer
KPMG
Kubernetes
"
Best LLM training available. Went from theory to production-ready skills in 3 days.
M
ML Engineer
Engineering SpA
LLM
FAQ
Frequently Asked Questions
Common questions about this course
01
Is this course only for developers?
No. Days 1 and 2 are designed for everyone, from executives to HR and sales, and need no coding. Day 3 splits into a business track and a technical track so each group works on what it will actually use.
02
Can we book only part of the course?
Yes. Many companies book day 1 for all staff as AI literacy training and days 2 and 3 for the governance group, IT and AI champions. We can split the course across different teams and dates.
03
Does it cover the EU AI Act and GDPR?
Yes, from a practical point of view. We cover the AI literacy obligation, data classification, when a DPIA is needed and how to write a usage policy. It is not legal advice, and we recommend involving your DPO or legal counsel, who are welcome to attend.
04
Do we need a Claude Team or Enterprise plan?
No, but we explain what each plan offers for privacy and administration so you can choose. If you don't have accounts yet, we provide them for the labs.
05
Can you use our own procedures and documents in the labs?
Yes, that's where the course delivers most value. Before the course we agree on a few real procedures to turn into reusable Skills, using sample or anonymized data.
06
Is the content up to date with the latest Claude features?
Claude and Claude Code change every month. We update the material before each delivery and show the current features and settings live.
